play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 1159360978
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To access the app, enter your registered mobile number and verify the OTP (one-time password) received. This secure login method eliminates the need for a password or email. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, submit your updated KYC details via email to the customer support system to assist with transferring your account. This will help initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app without any problems. This should provide a smooth and successful gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, with bonus amounts not being redeemable. This means users can only withdraw earnings from actual gaming activity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to fast and stable services. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay only affects the payment aspect, not the overall process timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's stuck, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our library of games is easy to explore with a user-friendly interface and seamless navigation. We prioritize the player's convenience by offering support for a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and bank transfers. This ensures secure and fast transactions every time. Our 24-hour customer support team is always ready to assist with any questions, creating a peaceful and hassle-free gaming environment.
Our user-friendly platform ensures a seamless navigation experience, allowing you to effortlessly explore our extensive library of games. We also prioritize security and fairness, utilizing advanced encryption technology and regularly auditing our games to ensure a safe and transparent gaming environment. Our platform's user-centric design provides an intuitive and accessible interface, making it easy for you to find and play the games you love. With a vast library of games at your fingertips, you can discover new titles, revisit old favorites, and enjoy a diverse range of gaming experiences. At the same time, we take the security and fairness of our games very seriously. We employ cutting-edge encryption technology to protect your personal and financial information, ensuring that your online transactions are secure and confidential. Our regular audits of our games also guarantee that the outcome of each game is fair and unbiased, giving you complete confidence in the gaming experience. By combining a user-friendly platform with advanced security measures and a commitment to fairness, we provide a safe and enjoyable gaming environment that you can trust. So why wait? Join us today and start exploring our extensive library of games, knowing that you're in good hands.